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            2. Accessibility

              Sierra College is committed to making our campus grounds and online tools and applications accessible to individuals of all abilities. Our goal is to provide a welcoming and inclusive environment for anyone who visits our campus in person and/or online.

              Reporting an Accessibility Issue

              If you are unable to access certain areas on our campus and/or in our online tools and applications, please report it immediately by submitting a Report Accessibility Issues Form.

              Report Accessibility Issues Form

              The Report Accessibility Issues Form can be used to report:

              • Software and Systems Accessibility (i.e., mySierra, Canvas, Office 365)
              • Buildings and Facilities Accessibility (i.e., walkways, entrances/doors, ramps/curbs, lighting, protruding objects)
              • Online Learning Accessibility (i.e., Distance Learning application)
              • Website Accessibility (i.e., sierracollege.edu, Sierra Solutions help articles, InsideSierra)

              If you are unable to access the Report Accessibility Issues Form for any reason, please call IIT at (916) 660-7700 or email accessibility@sierracollege.edu

              Accessibility Issue Resolution Process

              Once we receive an accessibility problem, we will: 

              • Create a dated help ticket
              • Investigate the problem and give an initial response to you within 48 business hours
              • Determine the accessibility issue and what resolutions are available
              • Find out if there is an alternative access solution in the meantime

              Types of Accessibility

              Online Accessibility

              • Our goal is to make our online services and applications in compliance with California Government Code 7405, which requires such technologies to meet the accessibility requirements of Section 508 of the Federal Rehabilitation Act of 1973, as amended (29 U.S.C. 794d, U.S.C. 255).

              • Web platforms and services are evolving constantly as is the support for assistive computer technologies.

              • For more information about providing feedback, please see Contacting Organizations About Inaccessible Websites from the Web Accessibility Initiative (WAI) for tips regarding what information you could provide so we can make improvements.

              Resources

              Telephone Accessibility

              If you require special telephone service assistance, please refer to our Directory to learn how to access the Voice Recognition System or California Relay Service.

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